Privacy Policy
Last Updated: December 2025
1. Introduction
Onyx Wave AI (“Onyx Wave,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Name
- Email address
- Phone number
- Company name
- Any information submitted through forms, chat, or scheduling tools
b. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referring URLs
This data helps us understand how visitors interact with our website.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Qualify and route leads appropriately
- Schedule calls or consultations
- Improve website performance and user experience
- Communicate relevant service information
We do not sell or rent personal information.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
- Optimize performance and conversions
You can disable cookies in your browser settings if you prefer.
5. Third-Party Services
We may use trusted third-party tools for:
- Scheduling (e.g., calendar tools)
- Analytics
- Email communication
These providers only receive the information necessary to perform their function and are required to protect your data.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of communications at any time
To exercise these rights, contact us at: jfuentes@onyxwaveai.com
8. Children’s Privacy
Onyx Wave AI does not knowingly collect information from individuals under the age of 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: